Customer Experience Study - International Airports
Airports are such an important part of the
air-travel experience.
They have so many things to get right, and they completely set the tone for the journeys of business and leisure travellers around the world.
To keep getting things right (and to find out if they get it wrong) it’s important for airports to get feedback about their customers’ experiences - (good and bad).
We would particularly like to hear from you about the international
airports you have you have visited or travelled
through during the past 12 months.
To take part, just click on the map of the country where the international airport is located. If you’d like to tell us about more than one airport please feel free to take the survey again. There will be a link back to this page at the end of the survey.
The study is completely confidential and you will not be asked for any personally identifiable information. The questionnaire for each airport you would like to tell us about involves between six to eight short pages of questions and should take only about ten minutes to complete.
International Airports in...
Australia |
New Zealand |
the United Kingdom |
Ireland |
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...the rest
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Also, please feel free to share this page with a travelling friend or colleague who you think would like to share their airport experiences with us too.